WHAT DOES mPAYMENT DO?
mPayment provides multi-mode payment solutions that allow consumers to use mobile phone, kiosk, Internet and data terminals to make payment from a virtual stored value account, a credit card or via direct debit from a bank account to a merchant or payee to pay for goods and services.

IS mPAYMENT A PAYMENT SERVICE OPERATOR?
mPayment provides multi-mode payment technology, solutions and services; and also operates payment services to consumers, banks, credit card issuers and merchants.

THERE IS A PERCEPTION THAT SMS MESSAGES SOMETIMES ARRIVE LATE. HOW RELIABLE, THEN, ARE mPAYMENT'S SMS-BASED PAYMENT SOLUTIONS?
Currently, Singaporeans send 10 million SMS messages a day and the percentage of SMS messages delayed is very small and mainly happens across mobile operators. This does not occur if the mobile payment service is offered in conjunction with each mobile operator. Similar delays occur in all current mode of payment transactions. A phone banking transaction takes a much longer cycle time to complete. Many of us have experienced waiting in front of a cashier while he is dialling up a credit card company or NETS connection, and often, where a card transaction fails to connect or is rejected, we are forced to use another card or pay in cash.

HOW IMPORTANT IS MULTI-MODE PAYMENT?
Multi-mode payment is required because there are just too many payment modes and there is a need to consolidate them via a central gateway. Some of the payment modes such as mobile and Internet payment are more practical and convenient forms of payment because you can pay anytime and from anywhere using your mobile devices and Internet terminals. It is clearly more convenient than looking for a cheque book, pen, envelope, addressee, address, postcode, stamp and postbox just to post a cheque payment; or to travel to and queue at a payment centre just to make a regular monthly payment. However, there is no "one size fits all" solution, and we need to tailor each payment solution to a specific transaction requirement. Thus mPayment's mPurse™ is ideal for payment of regular monthly telephone, ISP and utility bills, ad-hoc parking fines, etc; and mCredit™ and mDebit™ are ideal for payments to both bill payment and Point-of-Sales (POS) merchants such as salons, boutiques, florists, restaurants, clinics etc.